2018 CNP Fraud Operations Study
In fraud prevention, we are all fighting a common enemy and better information benefits EVERY MERCHANT IN THE ECOSYSTEM. This inaugural survey will be an annual benchmark undertaken by Card Not Present, with generous support from Risk Ident, measuring how e- and m-commerce merchants conduct their anti-fraud operations. Get the answers to these questions and more…
- What do fraud teams measure and how do they define success?
- To whom do they report in the organizational structure?
- To whom and how do they assign manual reviews?
- What tools are most effective and how do they evaluate them?
