A global pandemic disrupts the economy on a global scale. Sift’s Trust and Safety Architects—Kevin Lee, Jeff Sakasegawa, and Brittany Allen—came together to discuss what merchants need to watch out for, and how to stay proactive about protecting customers and growth during an era of unpredictability.
You don’t have to look further than the front page of your local newspaper to know that Covid-19, and the global response to combat it, is affecting the economy. But while some verticals are being hammered by widespread stay-at-home orders and general uncertainty, some industries are seeing unprecedented demand.
To get a handle on which industries are being hardest hit and which are seeing explosive growth, we analyzed our internal event volume data. An event is any interaction a customer
The world’s merchants are currently facing a series of questions, challenges, and unknowns in the face of COVID-19; coupled with a lack of time to prepare, uncertainty surrounds day-to-day decisions and the impact they might have on tomorrow. Sift’s Trust and Safety Architects (TASAs) Kevin Lee, Jeff Sakasegawa, and Brittany Allen weigh in on what merchants must be aware of to protect customers and maintain growth during this period of unpredictability.
One thing is absolutely certain in these uncertain times—we are all feeling the impact of the global pandemic. Businesses are being forced to adapt to ever-evolving circumstances, especially when it comes to fighting fraud. In fact, just days ago, the Federal Trade Commission (FTC) released guidance on seven coronavirus-related scams that are targeting businesses.
But it’s not just businesses that are changing their behavior in response to the current situation—consumer buying habits are radically different than they were just a few months ago. And, that evolving behavior can...
