Companies in the CNP universe are hiring. Look for opportunities on our job board or post your open positions. Card Not Present® merchants & sponsors receive unlimited free posts on this board. Non-sponsors can take advantage and post for a small fee. For a bit extra, Card Not Present senior staff will evaluate respondents and send the most qualified applicants. Sponsors & merchants can send your postings directly to email@example.com. All non-sponsors please contact firstname.lastname@example.org.
Fraud and Customer Success Manager | SEON | Austin, TX (flexible remote)
SEON is looking for a Fraud and Customer Success Manager who will be responsible for managing relationships with our clients.
If you feel you have what it takes to be part of SEON’s Fraud Fighting Team, then please get in touch with us! We need you to have...
- Project Management Ability
- Proactive Approach
- Emotional Intelligence
- Either Payments, Fraud or Risk experience
Customer Support Manager | Pipl | Post Falls, ID
Pipl is looking for a detail-oriented and hardworking Customer Support Manager with exceptional customer service skills to manage our customer operations team. In this position, you will be responsible for guiding the team that provides technical assistance support to our users and potential customers. You will also be a point of contact for employees having technical issues with our product - making this a critical and high visibility role.
Vice President, IT Infrastructure Services | Petco | San Diego, CA
Petco is looking for a VP, IT Infrastructure Services to provide strategic direction across our growing enterprise, ensure alignment with business strategies, and oversee the Infrastructure, IT Operations, Network Operations, and Enterprise End User Support, including Pet Care Centers (stores) and Distribution Centers, and DevOps. You will strategically manage and ensure the management, analysis, development, deployment, and support of systems is consistent with Petco’s architecture, information security standards, and development guidelines. In this highly visible and impactful role, you will get to drive continuous improvement of the end-user experience across the organization.
Finance and Strategy - Global Growth & Engagement | Nextdoor | Remote
Nextdoor is looking for a key contributor on the Nextdoor Finance & Strategy team focused on Growth & Engagement, you will be a driver of strategy and planning to grow Nextdoor’s member base globally. You have a bias towards action, and are constantly looking for ways to help our growth reach the next level. You will interrogate the data and tease out the story to guide product strategy. You will build and execute core operational processes, such as metrics reporting, user growth and engagement forecasting, and tracking the impact of product initiatives. In your role, you will also work on special projects such as designing models to inform resource allocation decisions across global markets. You will work closely with senior finance and product leaders on a day-to-day basis.
Customer Success Operations Analyst | Kount | Boise, ID
Kount Inc. is looking for a bright, motivated, analytically inclined Customer Success Operations Analyst to help us grow and evolve our Customer Success Operations function. Reporting to the Manager of Customer Experience and Outcomes, the Customer Success Operations Analyst works closely with the multiple internal stakeholders in Customer Success and Customer Experience on all customer support related processes and projects. In addition, this role will play an integral part in driving operational efficiencies and effectiveness by innovating, streamlining and implementing best in class tools and business processes across the Customer Success organization.
Product Manager - Vulnerability Data | Flashpoint | Remote
Flashpoint is looking for a Product Manager who will be responsible for owning the roadmap related to our technical data products that supports intelligence analysts and security professionals. You will be delivering value to diverse security teams by working with our in-house intelligence and engineering team in finding high fidelity technical data (ie: CVEs, IOCs, exploits, etc..), enriching this data with other data types in Flashpoint’s database, and creating sandboxes to help identify malicious threats.
Content Marketer | Riskified | New York
Riskified is seeking a creative and experienced content marketer to help expand our digital footprint and drive more value through online content. The ideal candidate should have a proven track record of developing content to engage business leaders, tech-savvy readers and the c-suite. They should be detail-oriented, committed to producing high-quality deliverables (even when deadlines are tight), and comfortable with the agility and ambiguity of a startup environment..
Business Development Director - E-Commerce | SpyCloud | Austin, TX
SpyCloud is looking for a Business Development Director – E-Commerce who will take SpyCloud’s easy-to-use solutions to prevent account takeover and thwart online fraud to partners in the E-Commerce space. Your deep industry experience and contacts enable you to identify, negotiate, and close strategic relationships that demonstrate SpyCloud’s clear value for consumer account takeover prevention with e-commerce platform, payment, and fraud prevention partnerships.
Sr. Customer Marketing Manager | Sift | Remote
Sift is looking for Customer Marketing Manager to be responsible for driving customer engagement and education, with the goal of increasing usage of Sift’s products and developing customer advocates. Success in this role means becoming a strategic partner to every department, thinking long-term and owning the cross-functional strategies that impact results across the business.
Ecommerce Technical Support Analyst | New Balance | Amsterdam, Netherlands
Senior Technical Product Manager | Cardinal | Remote
Cardinal is seeking a Senior Technical Product Manager to be a part of the Global Product group that oversees all product lines for the company. This role will encompass increasing the success of existing products to developing new products and features for the company. The Technical Product Manager role will serve as the internal and external evangelist with a goal of becoming a Product Owner to a dedicated agile team for assigned products that works cross-functionally with Technology, Global Sales, Global Customer Solutions, Global Product, and key customers. This role will primarily be involved with our Merchant/Acquirer authentication platform, utilizing mobile application technologies.
Customer Success Manager | Ekata | Seattle, WA
Ekata's Account Services team is looking for technically-minded individuals experienced in interfacing with customers and developing solutions that fit their needs to fill the role of Account Manager. We are a generalist group, working directly with our product, data science, sales, and marketing teams to foster enduring customer relationships.
Vice President, Diversity & Inclusion | Radial | King of Prussia, PA
Radial has an exciting opening for a Vice President, Diversity & Inclusion who will lead the internal and external strategy for diversity, equity, and inclusion (DEI), as well as Corporate Social Responsibility (CSR) at bpost Parcels & Logistics, North America (including its Radial, Landmark Global, Apple Express, The Mail Group, and FDM). With a focus on nurturing a culture where employees can bring their whole, authentic self to work each day, as a Vice President at Radial, you will shape the framework to increase Radial’s ability to engage employees in an inclusive culture while supporting the communities in which we live and work. The VP, is an experienced and dynamic individual who has a deep understanding of the complexity and multiple dimensions of DEI. The VP will report directly to the CEO and partner closely with the C-level executive team and the newly created DEI Advisory Council.
Security Awareness Specialist Lead | LexisNexis Risk Solutions | Alpharetta, GA
LexisNexis Risk Solutions is looking for a Security Awareness Specialist Lead who will assist the Information Security Awareness Department, in maintaining and measuring on the security awareness program with the goal of changing staff behaviors to enhance our ‘Culture of Security.’
Director, Merchant Experience | Trustly | San Carlos, CA or Remote
Trustly is looking for a Director, Merchant Experience who will own the successful realization of the Trustly end-user experience within apps and sites created by our merchants and partners. In this role you will use your passion for leadership and customer experience to make a big impact and ensure successful integrations of our products.