Best International CNP Program
Gala Technology is back for a second consecutive year. In 2020, the company follows up its inaugural victory with another Customer Choice award in the Best International CNP Program category.
The U.K. company’s SOTpay eliminates the risk of fraud related chargebacks for businesses, by authenticating MOTO and omnichannel (web chat/social media) CNP transactions and processing the payment in a PCI compliant manner.
The cloud-based technology does not require any additional hardware or amendments to existing telephony or network set up and is Acquirer and PSP agnostic. Eliminating the need for capital expenditure, SOTpay supports businesses of all sizes, and the attractive ‘pay-as-you-go’ contracts ensure the solution is affordable for level 1 to level 4 merchants alike.
The agent has constant visibility of where the cardholder is on the payment journey without seeing the card data. As SOTpay uses additional authentication methods during the payment process, it essentially converts a ‘non-secure’ CNP payment into a fully authenticated ‘secure’ payment, which is processed as such by the Acquirer, thus also shifting fraud related liability from the merchant to the issuer.