Best Call Center Solution
Eckoh has been voted Best Call Center Solution by our panel of independent judges twice in the history of the CNP Awards, but 2020 is the first time it has won the online vote of customers and the first year it has swept the category.
Eckoh’s easy to deploy CallGuard solution is the simplest on the market. Because it works with any system, there is little implementation effort with no APIs to write so that the client’s development staff is able to focus on other areas to improve their business. Highly flexible at a lower cost with less risk, the CallGuard solution does all of the ‘heavy lifting’ for the client while also allowing customers to change anything within their environment at any time, without impacting our solution. Eckoh’s patented ‘tokenization’ technology replaces card data with ‘tokens’ making it completely worthless to any criminals.
CallGuard offers 100-percent caller and agent interaction and 100-percent secure recording of payment calls.