Adyen, a Dutch e-commerce payments processor, is a CNP Award winner for the third year in a row, netting Judges Choice awards in two categories this year: Best E-Commerce Platform/Gateway and Best Alternative Payment Solution. Headquartered in Amsterdam, the e-commerce acquirer and processor has offices in San Francisco, Boston, London, Paris, Berlin, Stockholm, Sao Paolo and Singapore. With a payments platform that supports all sales channels, Adyen currently processes 187 currencies and 251 different payment methods in 190 countries around the world.
Adyen is proud of its ability, as a company, to stay current. With a mission to “bring innovation back to the payments industry,” Adyen’s platform—fully customizable and updated every two to three weeks—was developed (and continues to evolve) with an ever-shifting e-commerce landscape in mind. The company also uses its local-market expertise to serve its merchants in an advisory capacity, offering consulting services on how to successfully integrate alternative payments into their international payments strategies.
The company says its boots-on-the-ground approach to alternative payments research gives it credibility in the marketplace. Instead of trying to support every alternative payment method in every country throughout the world, Adyen periodically sends researchers into the 190 countries it serves to survey the most popular and emerging trends in alternate payments methods. With relationships on the ground all over the globe, Adyen is relied upon by more than 3,500 merchants, particularly when increased international e-commerce is the goal.
In 2013, Adyen offered 24 new alternate payment methods—including Western Union, SEPA Direct Debits, Boku (global), Trustly (Scandinavia), Multibanco (Portugal) and Boleto Bancario.
The company processed more than $14 billion in transactions in 2013, and saw significant growth in revenue (43 percent), customers (40 percent) and mobile transactions (85 percent).