Adyen is the 2013 Best E-Commerce Platform/Gateway | Customer Choice

E-Commerce Platform/Gateway

2015-CNPAward-AdyenAdyen, a Dutch e-commerce payments processor, is a CNP Award winner for the second year in a row and garnered two awards this year: the Customer Choice award for Best E-Commerce Platform/Gateway and the Judges Choice for Best Overall Fraud/Security Solution. The company is headquartered in Amsterdam with boots on the ground in Berlin, Boston, London, Paris, San Francisco, Sao Paolo, Singapore and Stockholm. Adyen leverages its global presence and expertise to offer the best local e-commerce payment options. Its platform supports 217 different payment methods and 187 currencies in 47 countries.

The company says it does not simply offer every payment method available in every country. Rather, in addition to just processing payments, Adyen acts in an advisory capacity to its merchant clients. With a physical presence in so many regions and deep local knowledge, Adyen says it is able to research local payment methods firsthand to identify the best for each merchant. That enables the company to offer tailored advice for each merchant on the best payment methods to offer consumers in a certain geography and in what sequence.

Merchants seek Adyen out, the company says, when they decide they need to expand internationally.

“Typically these merchants already have an existing contract with a native payments provider, but they turn to Adyen to provide international expansion capabilities that their existing provider lacks,” said Peter Caparso, president of North America for Adyen. “This often times leads to future international expansion via Adyen.”

With Adyen, merchants can offer single-click payment and single-screen payment pages online and on mobile devices, offering access to more than 200 payment methods (both traditional and alternative) via a single connection, supplying tools for A/B testing of payment pages and integrating an advanced anti-fraud solution, which our judges found to be exceptional when they bestowed on Adyen the Judges Choice award for Best Overall Fraud/Security solution.

In 2012, Adyen added 27 new preferred local payment methods including: Nordea, SEB and BankAxess (Northern Europe); Trustpay (Eastern Europe); Click and Buy and Ukash (Europe); Qiwi, Yandex and WebMoney (Russia); Cashu (Middle East); China Union Pay (China); Samsung Card (South Korea); and Konbini (Japan).

The company processed more than $10 billion in transactions in 2012 and saw significant growth in revenue (58 percent), new customers (55 percent), and mobile transactions (300 percent) last year.

Best E-Commerce Platform Gateway – Customer Choice