Authentication Efficiency

August is Authentication Efficiency Month, sponsored by Ekata.

 

ebook-ekata

Ekata’s expert ebook, The Value of Pre-Authorization Screening in the Payments Ecosystem of Today, highlights essential ways pre-authorization screening solves payment challenges. Learn not only about the difficulties in the transactions space, but how to create a layered identity verification approach that will solve PSD2 and fraud headaches.

digitalid-ekata

Today's consumers demand seamless product usage and purchase experiences. They also expect the businesses they interact with to keep their data secure and protect them from fraud. A robust digital identity enables these demands. We discuss the promise of attribute-based distributed digital identity systems, the implementation challenges, and what businesses can do to use digital identity to earn the customer's trust.

Infographic-ekata

Customer experience, traditionally overlooked in the payments space, has evolved as the primary concern in e-commerce today. As consumer expectations and regulations increase, so do the challenges facing the payments ecosystem. Learn how to balance fraud prevention with customer experience in our latest infographic.

Effective Transaction Risk Analysis Requires Machine Learning

Effective Transaction Risk Analysis Requires Machine Learning

The EU’s revised Payment Services Directive (PSD2) includes several technical requirements by which payment service providers (PSPs) in European markets must soon abide. Many of the technical requirements included in PSD2 aim to reduce payment-related fraud and improve the security of online payments. One of the mandates of PSD2 is that PSPs must apply two-factor authentication (2FA) to remote card-based payment transactions. However, PSPs may forgo 2FA under certain circumstances. One of those circumstances is when a transaction qualifies for a transaction risk analysis (TRA) exemption. Effective transaction risk analysis will be crucial for PSPs as it plays a key role in reducing fraud and applying TRA exemptions to transactions.

When Customers Complain About 2FA

No merchant wants to add more friction to the checkout process, or any part of the customer journey for that matter. Requiring 2FA at payment is a barrier to checkout that will annoy many customers. Seventy-four percent of companies that use 2FA receive complaints about it from users, according to a SecureAuth Corporation 2FA survey. The same survey found that...

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Balancing Security & Compliance with Customer Experience: an eBook preview

Balancing Security & Compliance with Customer Experience: an eBook preview

The online payments industry is evolving more rapidly than ever. New technologies are improving business processes and creating a better experience for customers, but those same innovations are also enabling new types of fraud. And as concerns about consumer privacy grow, regulations such as the General Data Protection Regulation (GDPR) and Revised Payment Service Directive (PSD2) are adding to the complexity of the payments ecosystem.

The goal is to create a stronger, more secure payment environment that thwarts cybercrime while making the customer experience more seamless than ever. But navigating the ever-changing landscape is a challenge, and missteps can be costly.

Scams and complaints to...

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Poorly Implemented PSD2 Processes Increase Friction

Poorly Implemented PSD2 Processes Increase Friction

By Janet Wagner

September 14, 2019—the date on which the Strong Customer Authentication (SCA) requirements of the Payment Services Directive (PSD2) become legally applicable—is fast approaching. One of the technical requirements of SCA involves payment service providers (PSPs) enabling two-factor authorization (2FA) when consumers make online payments or transactions that occur within the EU. Reducing the fraud that impacts online payments is a key goal of PSD2/SCA. And 2FA, along with risk assessment tools, can help reduce online fraud. While businesses impacted by PSD2 have had several years to prepare for compliance, some are scrambling at the last minute to become compliant. And PSD2 technical processes, if implemented poorly, will...

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