About Us

Card Not Present® is an independent voice generating original news, information, education and inspiration for and about the companies and people operating in the card not present space—one of the only sources of content focused solely on this growing segment of the payments industry. Our only product is information. Our only goal is to provide it in an unbiased manner to our subscribers.

The company’s media platforms include Card Not Present®, the hub for news, information and analysis about the payments issues that most affect merchants operating in the space; The CNP Report®, an e-newsletter delivering that focused information directly to your email inbox with no extraneous clutter; CNP SummitTM, an annual gathering of the leading companies in the space from the smallest e-commerce websites and technology providers to global retailers and payment processors; and the CNP Awards, an annual event honoring the products and solutions CNP merchants rely on most to increase sales. Card Not Present® and CNP Expo® are owned by Reed Exhibitions, a member of the RELX Group.

Will Wise | Group Vice President, RX Security Portfolio, Card Not Present and CNP Summit

Will has over 25 years of experience in IT, IoT & Security media, events and research. In his role as Group Vice President, Security Portfolio at Reed Exhibitions – Will oversees CardNotPresent.com & CNP Summit, as well as the ISC events series (Physical & IoT Security markets). Prior to Reed Exhibitions, Will’s experience includes Managing Director of the IoT Institute at Penton Media, and Management level roles at UBM, IDG and Ziff-Davis.

Email: wwise@reedexpo.com
Phone:  1 (203) 840-5889
LinkedIn: Connect Here

DJ Murphy | Editor-in-Chief, Card Not Present

As editor-in-chief of CardNotPresent.com, D.J. Murphy has day-to-day control of the editorial content on the Website and serves as the publication’s main reporter and writer. He brings more than 20 years of media and corporate experience to the company.

Prior to CardNotPresent.com, Murphy served as Associate Editor for Paybefore—a family of primarily electronic publications focused on the prepaid card industry—where he wrote, edited and produced its most-read publication, Paybefore News and created its non-U.S. counterpart Paybefore News International. He also contributed heavily to Paybefore’s other publications: Paybefore Update, Paybefore Magazine and Paybefore Legal.

During his career, Murphy has served in a variety of roles in both new and traditional media including as an internal publications writer/editor and corporate communications manager at Sovereign Bank, a producer at ABC’s Enhanced Television, an editor and writer at ESPN.com and in ESPN’s television programming department. He has also worked as a freelance writer and columnist.

Email: dmurphy@reedexpo.com
Phone:  1 (203) 722-6805
LinkedIn: Connect Here

Melissa Burns | Marketing Director | CNP Summit

Email: mburns@reedexpo.com
Phone: 1 (203) 840-5871
LinkedIn: Connect Here

Michael Mersha | Content/UX Director, Card Not Present

Michael Mersha [Mik] is the content/ux director for CardNotPresent and contributes significantly to the evolving news, education and events on CardNotPresent.com as well as online offerings including the CNP Virtual Summit Series and CNP inFocus. Mik is also the point person on subscriber engagement and overall user experience. In addition to founding his own design/content company to work with corporate clients, Mik has previously served as a marketing manager for The Real School of Music in Burlington, Mass. and an art director at Coptech Digital, Inc.

Email: mik@cardnotpresent.com  
Phone:  1 (617 )633-1642
LinkedIn: Connect Here

Karisse Hendrick | Editor-at-Large, Card Not Present

Karisse Hendrick, CardNotPresent.com’s editor-at-large, has become a passionate advocate for merchants as they navigate the online payments world. She contributes content and thought leadership to CardNotPresent.com and the CNP Summit and also conceives and executes special projects, all with the wants and needs of merchants firmly in mind.

Most recently, Hendrick served as program manager for the Americas and in-house industry expert at the Merchant Risk Council, where she worked closely with leading merchants, developing proprietary training programs, shaping content for the group’s annual conference, writing articles on news and best practices and representing merchant interests with the major card brands and federal law enforcement.

Previously, she built and managed the fraud and payments department for high-end retail rental company Bag Borrow or Steal that lowered its overall fraud rate by 97 percent in 18 months.  She has also served as an industry consultant, creating fraud and chargeback processes for Expedia and other online merchants.

Email: karisse@cardnotpresent.com
Phone:  1 (509)216-4322
LinkedIn: Connect Here

Joan Goodchild | Content Producer, Card Not Present®

Email: jgoodchild@reedexpo.com
Phone: 1 (508) 397-8724
LinkedIn: Connect Here

Christian Keator | Account Executive | CardNotPresent & CNP Summit

Email: christian@cardnotpresent.com
Phone: 1(203)840-5818
LinkedIn: Connect Here

Sharon Kelley | Attendee Acquisition Manager | CNP Summit

Email: skelley@reedexpo.com
Phone: 1 (203)840-5324
LinkedIn: Connect Here

Corinne Benoit | Attendee Acquisition Specialist | CNP Summit

Email: cbenoit@reedexpo.com 
Phone:  1 (203) 840-5836
LinkedIn: Connect Here