February 25, 2021
A Decade of Friendly Fraud
By Karisse Hendrick, Principal, Chargelytics Consulting
Top Headlines
- Refunding Fraud: The Industrialization of Friendly Fraud
- Chargebacks and Friendly Fraud Soar as Food Delivery and Pick Up Surge
- Black Hat to White: Evolution of a Fraudster, Part 1
- Black Hat to White: Evolution of a Fraudster, Part 2
- Average Fraudulent Transaction Value Surges 70% in Q4 as Fraudsters Hide in Rising Transactions, Says Report
- Zelle Scam Emerging
- Remote Payment Authentication and Convenience a 2021 Priority for EMVCo
- Capital One Forbids Use of Cards in ‘Buy Now Pay Later’ Transactions
- The New Year Threat: Revamped Refund Fraud
Educational Resources
Introducing...
- This month we are looking into Friendly Fraud. Learn More Here...
Latest Content & Events
- CNP Awards Customer Choice Voting is Open | Merchants Vote Today
- Merchant Guide | False Positives: Impact, Measurement & Response
- Merchant Guide | Chargeback Best Practices | 3 Tactics to Win
- Merchant Guide | 7 Steps to Stop Refunding Fraud
- White Paper | Mindset and Measurement: The Keys to Attacking Your False Positive Problem
- eBook | The CNP Solutions Guide: A Resource for Merchants | Get the most comprehensive list of fraud, risk management & online payment solution providers. [ED. September 2020]
Latest News by Category
February 25, 2021
NRF Predicts Another Huge Year of Growth for Online Retail Sales
Total retail sales grew more than expected during the pandemic year of 2020, according to the National Retail Federation (NRF), paced by an explosion...
February 25, 2021
Report: Bot Attacks Rise in H2 2020
Human-initiated fraud attacks declined in 2020, while bot attacks accelerated, according to an analysis by LexisNexis Risk Solutions (LNRS). In its...
February 25, 2021
Intuit Reopens Interchange Battle with Visa, Mastercard
The decades-long battle between merchants and card networks over interchange fees charged to accept payment cards has been renewed—with a twist.
February 18, 2021
Report: Most CNP Fraud Attacks in 2020 Originated in Europe
Nearly one-quarter of all digital interactions (22.9 percent) in 2020 were fraud attempts, according to research from Arkose Labs. The Bay Area...
February 18, 2021
Optimistic Retailers Offer More Virtual Valentines
Valentine’s Day is always a big event for retailers, but this year, consumers planned and spent more on virtual and online activities than ever...
[resource] CNP Merchant Guides
We are focused on providing the most timely and relevant information for merchants dealing with the challenges of e-commerce fraud, payments and risk management. Check out our guides and how-to lists to understand how to best overcome these challenges today. And, if there’s something you’re looking for that you haven’t seen yet, please let us know.
CNP Webinars
- Find out what webinars are coming up next
- Access our archive of rebroadcasts
- Learn on your own time
Solutions Guide
Find out which companies specialize in specific e-commerce fraud, payments and risk management solutions.
CNP White Papers
Our white papers delve into the nitty-gritty of e-commerce fraud prevention, digital payments and compliance. Learn more...
Sign Up for CNP inFocus to get all the latest content.
Our next CNP inFocus in March will be around Chargebacks
CNP inFocus: Friendly Fraud
- Merchant-Only Collaboration Call with Karisse Hendrick | Tuesday, February 23 at 2:00 PM ET, 11:00 AM PT
- New Feature | A Decade of Friendly Fraud
- Feature | Friendly vs. Family Fraud: Is There an Important Difference for Merchants?
- Rebroadcast | Industry Task Force Proves Friendly Fraud Can Be Stopped!
- Feature | How Does Friendly Fraud Impact False Declines?
- Feature | Chargebacks and Friendly Fraud Soar as Food Delivery and Pick Up Surge
- Rebroadcast | Did Winning the War on Friendly Fraud Just Get Harder?
- Feature | Are Cardholders Being Taught to Engage in Friendly Fraud?
- Feature | Friendly Fraud Hurts Merchants, Issuers and Cardholders: Here’s How
- Feature | Lacking Resources, Merchants Get Clobbered by Friendly-Fraud Chargebacks
CNP Virtual Summit Series
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Check out our VSS Educational Session Rebroadcasts Below
- Extraordinary Times: How Coronavirus Is Affecting Fraud & Payments
- CNP Live Q&A: E-Commerce in a New Era
- How the Carding Landscape Has Evolved: From Key Collections to Pandemic Implications
- Fraud’s New Normal: Finding Predictability in Unpredictable Times
- Fraud Team Optics: Communicating with Upper Management Using Practical KPIs
- Clarity for today. Insight for tomorrow. | Navigating the “new normal” to outsmart fraud. Together.
- Covid-19: The Chargeback Effect
- Key Takeaways from the Virtual Summit Series
