December 1, 2022
Farewell from Card Not Present
As we come to the close of another year, I regret to inform our community that this is the final issue of the CNP Report. On behalf of the entire...
Latest News by Category
The holiday shopping behavior of U.S. consumers continues to evolve, but online shoppers are still setting records on the traditional Black Friday...
November 22, 2022
Happy Thanksgiving from Card Not Present and the CNP Report
This edition of the CNP Report comes to you two days earlier than usual as we in the U.S. continue to prepare for Thanksgiving and the rest of the...
A closely watched measure of fraud costs found each dollar lost to fraud attacks in 2021 cost U.S. banks and other financial services firms $4.23, up...
November 22, 2022
Improved Omnichannel Authentication Methods Critical in Fighting Fraud and Enhancing Customer Experience
By Shai Cohen, Senior Vice President of Global Fraud Solutions, TransUnion
November 22, 2022
BNPL Cannot Survive Without Addressing Its Bot Problem
By Sam Crowther, CEO and founder, Kasada
The New Face of ATO
Account takeover is a familiar threat to all businesses that encourage customers to establish online accounts. Its advent enabled fraudsters to operate with impunity once they had illegally accessed someone’s account. Over the years, fraud pros have come up with different ways to identify and stop ATOs. But, as with other types of attacks, fraudsters constantly alter their tactics and innovate, finding new ways to leverage old attacks. Join our experts as they discuss the most recent developments that have changed the way bad actors are accessing, using and monetizing online customer accounts.
Visa’s CNP Fraud Chargeback Program:
Understanding and Navigating Changes
With billions of cards in circulation globally, Visa’s rules around chargebacks are closely watched by merchants. The company recently announced new rules for CNP fraud chargeback representment and avoidance will be going into effect in April 2023—its biggest change to the program since 2013. The new rules promise big differences around timelines and what kind of evidence merchants can use to fight chargebacks. Chargeback expert Karisse Hendrick will outline what Visa has told merchants so far about the changes, what she’s hearing from merchants and other chargeback pros (both positive and negative) and what can be done now to prepare for the new rules.
E-Gift Card Fraud and Bots: Going From Bad to Worse
E-gift cards are convenient, popular, and an increasingly important product to have during the holiday season and all year round. But, they can be a significant source of fraud loss, as well, and bad actors have found ways to make their jobs easier—while making yours more difficult. In this panel discussion, e-gift card experts talk about how fraudsters are leveraging bots to automate fraud attacks targeting gift cards at scale and what you can do to thwart them.
[resource] CNP Merchant Guides
We are focused on providing the most timely and relevant information for merchants dealing with the challenges of e-commerce fraud, payments and risk management. Check out our guides and how-to lists to understand how to best overcome these challenges today. And, if there’s something you’re looking for that you haven’t seen yet, please let us know.
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