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November 19, 2020
The Evolution of ‘Trust & Safety’: Should it Replace ‘Fraud Prevention’?
By Karisse Hendrick, Principal, Chargelytics Consulting
Top Headlines
- Refunding Fraud: The Industrialization of Friendly Fraud
- Chargebacks and Friendly Fraud Soar as Food Delivery and Pick Up Surge
- BOPIS Is Hot – And Criminals Love It Too
- Zelle Scam Emerging
- Merchants: Don’t Fumble on False Declines this Holiday Shopping Season
- Using Data to Demonstrate Your Value and Get Your Fraud Team the Resources They Need
- Merchants Enduring More Account Takeovers This Holiday Shopping Season
- Report: Digital Payments Rise Along with ATO and Chargeback Fraud
- How Understanding the Fraud Journey Will Help You Cut Down on Chargebacks
Educational Resources
Introducing...
- November: Trust & Safety
- October: False Positives
- September: Chargebacks
- August: Refunding Fraud
- July: Communicating Fraud Team Value
Latest Content
- Merchant Guide | False Positives: Impact, Measurement & Response
- Merchant Guide | Chargeback Best Practices | 3 Tactics to Win
- Merchant Guide | 7 Steps to Stop Refunding Fraud
- White Paper | Mindset and Measurement: The Keys to Attacking Your False Positive Problem
- eBook | The CNP Solutions Guide: A Resource for Merchants | Get the most comprehensive list of fraud, risk management & online payment solution providers. [ED. September 2020]
November is Transparency and Control Month at Card Not Present | Sponsored by Sift
- [Feature] How Trust and Safety Teams Can Prepare for an Unpredictable Holiday Season
- [Feature] Not All Machine Learning Fraud Prevention Solutions are Created Equal
- [Guide} Deploying Digital Trust & Safety: A step-by-step guide to building a world-class fraud prevention operation
- [eBook] Digital Trust & Safety Index: Account Takeover Fraud and the Growing Burden on Business
- [Whitepaper] Mindset and Measurement: The Keys to Attacking Your False-Positive Problem
- [Feature] Automation, Context, and Data: 3 Essential Elements of Digital Trust & Safety
Latest News by Category
November 19, 2020
Retail Gift Card Association Offers Tips to Prevent Gift Card Fraud
With the busy holiday shopping season coming up in a few days, the Retail Gift Card Association (RGCA) is offering merchants suggestions for...
Sponsored Content | Transparency & Control Month Fraud prevention experts rely on patterns. But months full of unknowns have thrown a sizable wrench...
November 19, 2020
Burgeoning Smart Home Payments Market Will Flourish
Payments from smart home devices are expected to explode over the next few years. A new Juniper Research study has found that the total transaction...
November 12, 2020
Forecast: Holiday Shopping Calendar, Sales Will See Changes This Year
Get ready to kick off the shopping season very soon. Earlier-than-normal shopping surges should be expected this holiday season, according to new...
November 12, 2020
Newly Passed CPRA Requires New Thinking by Merchants on Data Protection
It’s been less than a year since the California Consumer Privacy Act (CCPA) took effect. The law is intended to enhance privacy rights and consumer...
[resource] CNP Merchant Guides
We are focused on providing the most timely and relevant information for merchants dealing with the challenges of e-commerce fraud, payments and risk management. Check out our guides and how-to lists to understand how to best overcome these challenges today. And, if there’s something you’re looking for that you haven’t seen yet, please let us know.
CNP Webinars
- Find out what webinars are coming up next
- Access our archive of rebroadcasts
- Learn on your own time
Solutions Guide
Find out which companies specialize in specific e-commerce fraud, payments and risk management solutions.
CNP White Papers
Our white papers delve into the nitty-gritty of e-commerce fraud prevention, digital payments and compliance. Learn more...
CNP inFocus
We will resume our series in January 2021. Until then please review our Trust & Safety content.
- Feature | The Evolution of ‘Trust & Safety’: Should it Replace ‘Fraud Prevention’?
- Webinar | Tools, Tactics, Trust & Safety: Taking On Credential Stuffing Attacks
- Feature | Automation, Context, and Data: 3 Essential Elements of Digital Trust & Safety
- Webinar | Friction, Fraud & Trust: How to Meet Modern Consumers’ Digital Demands
- Feature | Moving Beyond Typical Fraud Prevention to Identity Trust
- Feature | Hiring in Digital Trust & Safety
- Virtual Summit Series Education Session | Fraud’s New Normal: Finding Predictability in Unpredictable Times
- Feature | How E-Commerce Companies Get Ahead with Digital Trust & Safety
- Webinar | Mindset, Process and Technology: How to level-up your fraud-fighting with Digital Trust & Safety
Sign Up for CNP inFocus to get all the latest content.
CNP Virtual Summit Series
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Check out our VSS Educational Session Rebroadcasts Below
- Extraordinary Times: How Coronavirus Is Affecting Fraud & Payments
- CNP Live Q&A: E-Commerce in a New Era
- How the Carding Landscape Has Evolved: From Key Collections to Pandemic Implications
- Fraud’s New Normal: Finding Predictability in Unpredictable Times
- Fraud Team Optics: Communicating with Upper Management Using Practical KPIs
- Clarity for today. Insight for tomorrow. | Navigating the “new normal” to outsmart fraud. Together.
- Covid-19: The Chargeback Effect
- Key Takeaways from the Virtual Summit Series
