by Rafael Lourenco, Executive Vice President, ClearSale
Top Headlines
- Refunding Fraud: The Industrialization of Friendly Fraud
- Decoding the 2021 Visa Chargeback Rule Updates
- The Evolution of ‘Trust & Safety’: Should it Replace ‘Fraud Prevention’?
- Capital One Forbids Use of Cards in ‘Buy Now Pay Later’ Transactions
- Fraudsters Adapt Tactics for BNPL
- Why is Refund Abuse at an All-Time High?
- Chargebacks and Friendly Fraud Soar as Food Delivery and Pick Up Surge
- Refund Abuse vs. Friendly Fraud: Why You Need to Know the Difference
- White Paper Calls Fraud ‘Ticking Time Bomb’
- White Paper: Burdensome Chargeback Process Needs Changes
Educational Resources
- Merchant Guides
- CNP Virtual Summit
- eLearning / Webinars
- White Papers
- Primary Research
- Solutions Guide
Introducing...
- In September we will be diving into gift card & loyalty fraud. Learn More Here...
Latest Content & Events
- CNP Virtual Summit | Oct. 5 & 7, 12 & 14, 2021
- CNP inFocus [Holiday Preparation] sponsored by Flashpoint | Oct. 18-22
- [merchant collaboration call] Tue. Oct. 19 at 2 PM ET
- [webinar] From Refund Fraud to Supply Chain Attacks: How Retailers Can Prepare this Holiday Shopping Season [Wed. Oct. 20 at 2 PM ET]
- eBook | The CNP Solutions Guide: A Resource for Merchants | Get the most comprehensive list of fraud, risk management & online payment solution providers. [ED. September 2020]
- [merchant guide] 8 Keys to Communicating Your Fraud Team's Value
Keynote Conversation: Under the Hoodie
Tue. Oct. 12 at 12:30 PM ET | featuring Alexander Hall, Former Fraudster and Founder, Dispute Defense Consulting
Fraud Team Leadership: Remote Edition
Thu. Oct. 12 at 1:15PM ET | featuring John Matas, Head of Global Fraud & Risk Operations at Etsy, Erin Sink, VP, Global Customer Operations at Udemy & Tal Yeshanov, Head of Risk and Financial Operations at Plastiq
Merchants and Technology Providers: Bridging the Gap with Communication
Tue. Oct. 12 at 2:15PM ET | featuring Karisse Hendrick, Founder of Chargelytics Consulting, Holly Sandberg, Head of Credit & Fraud at Paciolan & Jordan Harris, Senior Director, Global Fraud Prevention at Ticketmaster
Latest News by Category
October 14, 2021
Q2 2021 Fraud Sharply Higher Than Last Year as Pandemic-Driven Move to Online Transactions Continues
The number of online transactions has nearly doubled the number of in-person transactions, which is driving a range of online scams, according to a...
October 14, 2021
Report: E-Commerce Continued to Rise Through H1 2021; Travel and Ticketing Rebounding
The pandemic’s effect on e-commerce in 2020 was well noted. That growth continued in the first half of 2021, although it seems to be moderating as...
October 7, 2021
70% of Merchants Spent Time in Network Chargeback Monitoring Programs in the Last 12 Months
Nearly 60 percent of respondents in a recent study think their chargeback rate has increased since the onset of the Covid-19 pandemic in March 2020....
One of the changes hastened by the surge in e-commerce that came with pandemic lockdowns was the mainstream adoption of “Buy Now, Pay Later” (BNPL)...
October 7, 2021
EMVCo Releases Updated 3DS
EMVCo this week announced it has released the most recent version of its 3-D Secure (3DS) authentication technology. 3DS 2.3 contains enhancements...
CNP inFocus: Loyalty & Gift Card Fraud [Sept. 27-30]
- [merchant-only collaboration call] Tue. Sept. 28 at 2PM ET with Karisse Hendrick
- [webinar] Loyalty Points: Hard earned, easily stolen Wed. Sept. 29, 2021 at 2PM ET, 11AM PT
- [feature] Protecting Brands and Consumers from Loyalty Fraud
- [white paper] Gift Cards: The Threats and Opportunities of Digital Delivery
- [article] Gift Card Fraud Continues to Rise
- [article] Report: Digital Is the Future of Gift Cards, But Fraud will Continue
[resource] CNP Merchant Guides
We are focused on providing the most timely and relevant information for merchants dealing with the challenges of e-commerce fraud, payments and risk management. Check out our guides and how-to lists to understand how to best overcome these challenges today. And, if there’s something you’re looking for that you haven’t seen yet, please let us know.
CNP Webinars
- Find out what webinars are coming up next
- Access our archive of rebroadcasts
- Learn on your own time
Solutions Guide
Find out which companies specialize in specific e-commerce fraud, payments and risk management solutions.
CNP White Papers
Our white papers delve into the nitty-gritty of e-commerce fraud prevention, digital payments and compliance. Learn more...
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